ISBN: 9780764598159 | 338 pages | 2006-02-06 | PDF | 11 Mb

* Shows readers how to use Outlook as an effective and powerful solution for managing and organizing e-mail messages, schedules, tasks, notes, contacts, and other information as they are specifically applied in a business setting
* Discusses managing and maintaining current customers and how to control customer interactions
* Explains the process of using checklists and matching them with Outlook applications-from bulk mailing to planning a telemarketing campaign
* Addresses how to build a prospect profile with an action plan for follow-up until the prospect becomes an active customer
* Provides step-by-step examples on how to set up and use Business Contact Manager



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#1

ccostel42 03.12.2008 18:53 Thanks!